Our course evaluations for me are a solid tool for both personal reflection and a wakeup call for concrete changes of direction so that the five “real” skills of excellent teaching (patience, creativity, collaboration, personality, and self-discipline) are integrated into classroom performance here at Niagara. I have never shied away from the evaluation process in my many years of teaching. Using the evaluation process at the “end of my classes” to measure my “customers” satisfaction level on everything, assignments, group work, presentations, midterms my preparation and most importantly educational enjoyment beyond the course outline has always been important for me.