College wide quality assessment occurs in a five-year cycle. Academic programs review and assess results annually, as well as within a six-year program review cycle.

It is critical to Niagara College to have input from all stakeholders, internal and external, to ensure quality and ongoing improvement in our programs. Both practices and processes ensure standardized and regular quantitative and qualitative data from stakeholder is gathered to inform plans and actions with regards to continuous improvement.

Stakeholder Input

Niagara College receives stakeholder input from industry through Program Advisory Committees and Key Performance Indicator (KPI) surveys, from students through course feedback surveys, curriculum meetings, and KPI surveys, from graduates through Job Centre graduate surveys, and KPI surveys, and faculty and staff through regular and annual departmental meetings and annual curriculum review. Details about stakeholder input are below.

Key Performance Indicators (KPI)

Key Performance Indicator surveys conducted annually with students, employers and graduates provide vital feedback on program quality delivery from the stakeholders involved. Quantitative data is collected and analyzed to determine area for attention and improvement, both annually and throughout the six year program review cycle. For information and KPI results visit Planning and Institutional Research.

Program Advisory Committees (PAC)

All College programs, or clusters of programs, have a Program Advisory Committee, comprised of a broad representation of employers, associations and other stakeholders, who provide a vital link between the community at large and the College. These committees play a key role in program quality assurance, providing essential advice and input on the currency and relevance of curriculum and other aspects of the program, and feedback on the knowledge and skills of graduates when they enter the workforce.

Annual Curriculum Review

Associate Deans, Program Co-ordinators and Faculty review and revise program and course curriculum, incorporating input from recent Student Course Feedback and KPI surveys, curriculum meetings with students and PAC committee meetings. Textbooks and course materials are updated as appropriate to meet program and course outcomes. Evaluation methodologies are aligned with learning activities and specific course learning objectives on the Course Outline to ensure their relevance to course content and design.

Student Feedback

Feedback from students is gathered in a variety of ways including student satisfaction data and course feedback surveys. Learn more about methods of Student Feedback.

Program Review and Renewal

Program review and renewal follows a continuous improvement cycle with 4 key steps. Learn more about the Program Review and Renewal process.

College Quality Assurance Audit Process (CQAAP)

Once every five years, Niagara College participates in a provincially legislated College Quality Assurance Audit Process (CQAAP). Learn more about CQAAP.