In an effort to provide students and employees with on-campus food options, Niagara College and its food service providers, Chartwells and the Niagara College Student Administrative Council (NCSAC), will begin offering limited food service as of September 21, 2020 at both the Welland Campus and the Daniel J. Patterson Campus in Niagara-on-the-Lake, with seating in the Cafeteria for students only.
Niagara College’s current food services plan has been developed in consultation with Niagara Region Public Health and will comply with all necessary safety measures and requirements during COVID-19. Food operations will be continuously reviewed to provide students and employees with the safest forms of food service delivery.
Important note: at this time, food services are only available for students who are already on campus for a scheduled class or lab, or employees who are approved to be on campus.
Hours of operation
Food services will be available daily between 8 a.m. and 9 p.m., offering breakfast, lunch and dinner options. Dinner delivery services for students in Residence will also be provided by NCSAC, commencing September 28.
The hours of operation are as follows:
Welland Campus
- Tim Hortons – 8 a.m. to 3 p.m.
- On the Go – 8 a.m. to 3 p.m.
- The Shack (NCSAC) – 2:30 p.m. to 9 p.m.
Niagara-on-the-Lake Campus
- Tim Hortons – 8 a.m. to 3 p.m.
- On the Go – 8 a.m. to 3 p.m.
- The Undergrounds (NCSAC) – 2:30 p.m. to 9 p.m.
On-campus ordering
Food service locations at both the Welland and Niagara-on-the-Lake Campuses will accept in-person orders, while adhering to physical distancing protocols. Floor signage will guide customers safely through the cafeterias in an efficient manner.
Students and employees will be required to wear a mask while placing an order in the food service area, with students removing their mask once seated in the cafeteria.
The Tim Hortons at the Welland Campus will also be accepting mobile ordering through the Tim Hortons mobile app with a designated pick-up area at the Tim Hortons outlet.
Cafeteria seating
The cafeteria seating areas at the Welland and Niagara-on-the-Lake Campuses are reserved for students only, with a 50-person maximum capacity, and will be accessible between 8 a.m. and 9 p.m.
A cafeteria host will monitor the seating area and bring students to an available table. Students in line will be advised when the seating area is at capacity.
Students must present and tap their student ID card upon entry and exit to the cafeteria and will be required to recycle or dispose of their waste prior to exiting the area.
The cafeteria and food service areas will be maintained and sanitized as per Public Health regulations.
Method of payment
The payment process at all food service locations will be cashless. The accepted forms of payment are as follows: credit card, debit card, gift card and Dine on Campus card.
Please note: Dine on Campus cards are only accepted at Tim Hortons and On the Go.
Meal cards
Dine on Campus meal cards can be purchased through the Niagara College Dine on Campus website directly at www.dineoncampus.ca/niagara.
To pick up a purchased meal card, an appointment must be set up by the student or staff member prior to their arrival. Meal cards can be topped up directly at the cafeteria without an appointment.
General inquiries
For more information and inquiries regarding Tim Hortons and On the Go, visit www.dineoncampus.ca/niagara.
For more information and inquiries regarding The Shack and The Undergrounds, visit www.yourncsac.ca/campusfood.
