Process Mapping Resources
There are thousands of resources available online that deal with process mapping. You may also find very similar resources under different titles, such as flowcharting or swim lane diagrams, or embedded as part of a broader improvement initiative, such as Lean Management, Six Sigma or Business Process Improvement Methodology (BPM).
Below you will find a few links that may be of interest to further your skills in process mapping.
- Improving Business Processes and Capabilities:
Rummler Brache is one of the pioneers of process mapping to improve organizational performance. Their website includes selected resources and training workshops - Business Maps 1.0 (External PDF):
This is an introductory guide to the Rummler Brache approach - Cross-Functional Map Template (Swim Lane Diagram), PowerPoint:
This introductory website includes a downloadable PowerPoint template for cross functional maps, which are also referred to as Swim Lane Diagrams - Practical Guide to Creating Better Looking Process Maps:
An alternative introductory guide that sets out process mapping within the context of Six Sigma - How to Create a Process Map:
Here are links to a couple of ‘youtube’ videos that introduce and illustrate basic process mapping techniques - ‘Basics of Process Mapping’:
This is a link to related text book resources available through Amazon Canada.