A message from Information Technology Services:
Since Niagara College employees have been working from home, ITS has noticed an increase in long distance and picture/video messaging charges for College issued mobile phone devices and would like to remind everyone about the available cost-saving options as remote work continues.
Each picture/video message costs 50 cents to send, while replies to each picture/video message also incurs a cost for each response – to avoid cost per use charges, users need to either delete the picture/video message or save the files and delete the message before responding back. We understand that many employees may need to send work-related photos regularly and, in this case, a picture/video bundle makes sense to avoid costly charges.
We also appreciate that users may be making work-related long distance calls on their college issued mobile device without access to an office phone. If long distance calling is required on a regular basis, it is more cost effective to add a long-distance bundle to an existing service plan than to pay the usage rate per call.
Bundle rates are as follows:
Long Distance
Canada nationwide long distance with Wi-Fi calling bundle – $6.25/month* with unlimited usage
Canada and Canada-US long distance with Wi-Fi calling bundle – $15.00/month* with unlimited usage
Picture/Video Messaging
Picture/video messaging bundle – $5.00/month* with unlimited usage within Canada only
*Bundle pricing is before tax
If an employee requires one or both of these features for work-related activities, the costs are covered by the College department and requested/approved by the manager. If an employee wishes to use these features for personal usage, including personal travel, it is the employee’s responsibility to reimburse the College for usage or bundle fees. For long distance and picture/video messaging bundles, the reimbursement would not require any information from the employee as the service is a set monthly amount for unlimited usage. Personal use reimbursement is handled by the department manager and the employee.
Please have your manager submit an ITS Service Request here to have a feature added.
If you have any questions, please contact the ITS Service Desk via email at [email protected].
