A message from Director of Planning and Institutional Research Katerina Gonzalez, and KPI Team Lead Maria Vandelaar
Last month saw the administration of the government-mandated Student Satisfaction and Engagement Survey (SSES). The SSES, undertaken at all colleges across Ontario including Niagara College. This is one of five government-mandated key performance indicators (KPIs) and measures student satisfaction with college programs, learning experiences, facilities and services.
Administering the survey is a significant undertaking, involving an extraordinary level of cooperation between faculty, associate deans, administrative and support staff. This year was somewhat more challenging with two snow/ice days, however, with everyone’s support and motivation, the mission was once again accomplished competently and on time.
We would also like to extend our appreciation to all the deans, associate deans, administrative assistants, and faculty for scheduling class time to administer the survey, accommodating TEAM KPI, and releasing staff from regular duties to administer the surveys. Also a big thank-you to the 68 KPI administrators, named below, who surveyed students in class – we could not have done it without you.
A special thank-you to the KPI Central Team – Nicole Oud, Koryn Freeman, Dianne Oster, Nancy Avolio, and Tatiana Young, who put in many hours behind the scenes to ensure another smooth implementation.
We also extend our gratitude once again to NC Student Administrative Council president Ryan Huckla, and the NCSAC team for their support, as well as Duncan MacDuff in Planning and Institutional Research, Lisa Kelley in Information Technology Services, and Melissa Gennings in Enrolment and Registration Services for their assistance with the various ministry-required program data files.
Results from the survey help guide the future direction of the college, and help inform our continuous improvement efforts to ensure our facilities, services and programs are the best they can be, and serve the needs of our students.
The results for all five KPIs, including the Student Satisfaction and Engagement Survey, are expected in April.
Once again, thank you to all who helped make this year’s survey happen. We look forward to working with you all again next year as we continue the Team KPI Spirit!
Sincerely,
Katerina Gonzalez and Maria Vandelaar
Links:
KPI Message from Dan Patterson: www.niagaracollege.ca/insidenc/2019/02/28/message-from-dan-patterson-2018-kpi-survey-wraps-up/
Niagara College KPI Results – Previous Years: www.niagaracollege.ca/planning-and-institutional-research/statistics/key-performance-indicators/
2018-19 KPI Survey Administrators:
Adam Weaver
Ali Weir
Alison Ryder
Amy Hunter
Angela Butt
Barbara Heeg
Barbara Mantini
Bethany Moore
Brenda Madronic
Brooke Boekestyn
Caitlin Franck
Chris Carter
Chris Green
Dana Brown
Darla Germain
Dianne Oster
Emily Stewart
Erica Horton
Erica Scheel
Frank Dechellis
Gail-Ann Haver
Gayle Breitenbach
Heather Lowen
Holly Maillet
Jane Koetsier
Jennifer Hall
Jessica Cameron
Jessica Smithson
Jessie Boulard
Jessie Veenhof
Jody Thomas
John McTavish
Kate Orcutt
Kathryn Beacham
Katie Altoft
Kim McQuillan
Koryn Freeman
Kristine Delima
Laurie MacPherson
Lazr Bubanjko
LB Brown
Marsha Fiorino
Melanie Gill
Nancy Avolio
Nicole Oud
Pamela Rocca
Paul Willie
Peggy Farquharson
Pete D’Elia
Peter Vandenberg
Peter Vanscoy
Randee McIntosh
Rhonda Burns
Rob Shepherd
Robert Greene
Sandy Herkimer
Sarah Scott
Sarah Singleton
Shannon Collison
Stephanie Amice
Stephanie LaFratta
Stephanie Snihur
Sue Tallon
Tatiana Young
Theo Athanasiou
Tiffany Brzozowski
Tom Price
Wayne Toth
