I would like to extend my thanks to all the faculty and staff who assisted in the administration of this year’s Key Performance Indicators (KPI) survey, which wrapped up Feb. 19. In particular, I’d like to thank all the faculty who gave up valuable class time so that the survey could be administered. I would also like to thank Maria Vandelaar and the team of KPI survey administrators for their extraordinary efforts over the past few weeks. It is an especially remarkable feat that, even though two days were lost due to inclement weather days, the team was still able to complete the full complement of surveys.
The survey is an important continuous improvement tool that helps us ensure that our programs and services continue to evolve along with the needs and expectations of students. Many initiatives and enhancements in recent years have been driven at least in part by the results of the student satisfaction survey.
The results of this year’s survey are expected in April 2019. If you have any questions regarding the survey, please contact Katerina Gonzalez, director, Planning and Institutional Research at ext. 7120.
