Niagara College will now be issuing credentials via the MyCreds™ network. As of December 2023, credentials are available for Post-secondary Programs and Apprenticeships who graduated in October 2023 to present. Credentials will continue to be released in MyCreds™ following convocation ceremonies in October and June of each year.

Your official transcript is accessed through the MyCreds™ portal. After you complete your request through the MyCreds™ portal, your transcript can be digitally shared to third parties such as other institutions, official government agencies and an employer.

Once downloaded as a PDF in your MyCreds™ portal, the document becomes unofficial. Please ensure when sharing with other parties to use a generated link provided by MyCreds™. For more information regarding sharing documents, please visit https://mycreds.ca/learners/faqs/.

When shared through the MyCreds™ platform, the official transcript (e-transcript) is authentic, tamper-evident and legally valid. Documents issued through MyCreds™ contain digital signatures that meet the legal requirements of certified digital documents in countries around the world. When you share your documents with third parties through the MyCreds™ portal, these digital signatures ensure their authenticity.

MyCreds™ stores your documents securely with your data remaining under Niagara College’s control. You control who you share your documents with. The underlying MyCreds™ systems have been independently tested by security experts.

More information can be found on the MyCreds website.

All MyCreds™ notifications for current students and recent graduates will be sent to the email address specified on the request form – either your Campus email or Personal/Home email.

If you are a former student and/or you no longer have an active Niagara College email account, the notification will be sent to the email address you include in your request form.

Yes, visit niagaracollege.ca/mync/help/request-transcript/ for detailed instructions about how to request a MyCreds™ transcript via MyNC.

Yes. However, if you receive new grades or there is a change to your transcript you will need to request a new transcript.

Transcript requests are processed and transmitted daily; however, due to volume of requests, it can take up to 5 business days for your request to be processed.

You will receive an email notification from MyCreds™ once your transcript is available for you to view and share. Don’t forget to check your junk mailbox if you don’t see a message from MyCreds™.

If you have a hold on your NC account that restricts you from receiving a transcript, your transcript will not be issued until the balance and/or other obligations have been cleared. Please contact [email protected] for more information regarding the hold on your account.

If you require a transcript after the end of a term or immediately after you have graduated, select “End of Term” when indicating when you want the transcript sent on your request form. If this option is selected in error and you would like your transcript immediately, you will be directed to contact [email protected] for assistance.

Yes. As a learner or student, you have full control over access to your documents. In the MyCreds™ Learner Portal, you can view the individual share that you would like to change and disable the recipient’s access at any time.

When shared through the MyCreds™ platform, the official transcript is authentic, tamper- resistant, and legally valid. Documents issued through MyCreds™ contain digital signatures that meet the legal requirements of certified digital documents in countries around the world. The majority of organizations recognize and accept official electronic documents from verified providers like MyCreds™.

If your recipient is not allowing you this option, please email [email protected] with the details of the situation and we can assist you in sharing your transcript with the recipient.

Documents issued through MyCreds™ contain digital signatures that meet the legal requirements of certified digital documents in countries around the world.

When students or alumni share their documents with third parties through the MyCreds™ portal, these digital signatures ensure their authenticity as a document issued by Niagara College.

Transcripts are official only when bearing the Blue Ribbon Symbol and a valid digital certification issued by GlobalSign CA for Adobe.

A document is only considered official and is a trusted document if a recipient receives it in an email sent by MyCreds™. The URL should start with https://learner.mycreds.ca.

A transcript routed to a recipient from an individual personal email is not official. 

When you view the document through the MyCreds™ portal, you should see that:

1. Document status says Available.
2. The document has the Certified blue ribbon symbol.
3. You can view the certificate information.

If a document has been revoked or the share has expired or been disabled by the student, you will see a document verification failure message when you access the link.

Please see MyCreds: How-To Videos for more information.