Message from Michael Wales, Manager, Communications:
Further to my message in January introducing our new portfolio model in the Communications department, I wanted to advise that we will no longer be using the Marketing department’s Freshdesk online ticket system to process communications requests.
As of Monday, April 1, staff are encouraged to work directly with the communications staff member assigned to their area for items such as media releases, announcements, internal communication/promotion, InsideNC items, communications planning, etc. If you’re unsure of the communications contact assigned to your area, please contact [email protected]. As always, the Communications team is available to discuss any communications questions, concerns or opportunities you may have.
Please note that this change affects Communications requests only. Marketing requests – for web, design, advertising, social media, etc., should still be submitted via the Freshdesk system at ncmarketing.freshdesk.com.


