Niagara College’s Academic Advising team would like to remind all NC faculty that the current case management system, Beacon Anthology, will be discontinued this Fall. Going forward, all concerns regarding a student’s academic progress, attendance and/or engagement must be submitted through Salesforce.
Submitting concerns in Salesforce:
- Use the Salesforce Faculty Update button in the staff portal. No additional login or password is required.
- The appropriate Academic Advisor (AA) or International Student Advisor (ISA) will be notified.
- Advisors will reach out to the student and may contact you if more context is needed.
- Please note: not all submissions will receive a follow-up response due to the volume of cases.
Important Reminders:
- Faculty may submit up to 10 updates at a time (same or different students).
- Concerns related to a student’s health or wellness should be directed to Health, Wellness & Accessibility Services.
- Issues related to classroom behaviour should be reported to the appropriate Associate Dean.
Support and Training:
- The Salesforce form is designed to mirror the Beacon form you’re familiar with, with a few usability improvements.
- A Salesforce training video is available through the Centre for Academic Excellence.
Thank you for your cooperation and support during this transition.
