Michelle Brisebois, faculty in NC’s School of Business & Management Studies, authored a piece for Canadian Pizza Mag entitled, “Restaurant technology post-COVID: Technology can help you operate, market and communicate with customers, but is the ROI there?
Brisebois outlines the impact of the pandemic on the restaurant industry and the ways in which technology has been adopted by businesses to help them pivot to remain profitable. She includes labour force data and examples of how local, Ontario and North American restauranteurs implemented new technology and the associated costs.
