A message from Information Technology Services:
As of 4 p.m. Wednesday, March 18, 2020, our telephone switchboard will not be staffed until the College resumes normal operations. There is a message on the opening greeting indicating that the staff directory is available on the College website (niagaracollege.ca/employeedirectory) for email address contacts.
Hardware support for College-issued mobile devices (cell phones) will be provided by appointment at the Welland campus in Lundy L33 from 9 a.m. to 12 p.m. each Tuesday and Thursday starting tomorrow, Thursday, March 19.
The IT Service Desk (help desk) has become fully virtual as of 4 p.m. today, Wednesday, March 18. The Service Desk will be available via email or IT requests from 8:30 a.m. to 4:30 p.m. Monday to Friday, which is the same as our current weekday mode. Please provide a proper call back phone number in the ticket, otherwise a reply will be made via email. There will be hardware support for College-issued desktops and laptops coordinated with the mobile device support on Tuesdays and Thursdays in Welland Lundy L33 from 9 a.m. to 12 p.m. It is preferred that you pre-book an appointment through the IT Service Desk so that we can better serve you.
