Phone upgrades mean changes in dialing

Please note that recent phone upgrades have resulted in a few minor changes in how the phone systems operate, including:

  • For phones at Niagara-on-the-Lake, the voice recognition system can now be reached by dialing 7111. Dialing “0” from Niagara-on-the-Lake will now take you directly to the switchboard.
  • The process for dialing long distance numbers from Welland Campus phones has changed: all long distance numbers can now be reached by dialing 9 + (area code) + number, even for numbers that don’t require a long-distance code (ie: Niagara Falls numbers).

Please note: the voice recognition system can be reached from any campus by simply dialing 7111 and speaking the name.

If you have any questions regarding these changes or phone services, please contact the ITS help desk at ext. 7642.

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