Benefits
Questions about a specific claim or coverage?
Call the Sun Life member line at 1-800-361-6212, log into mySunLife.ca to contact Sun Life by email, or visit the Sun Life Support website for common questions and answers.
Other questions?
Contact your HR Consultant or HR Coordinator with any questions.
Your Benefits
The following booklets and information sheets are available in downloadable PDF format.
Full-Time Academic
Full-Time Support
Full-Time Administration
Partial Load Academic
Sun Life Online Account Information
Managing your benefits online:
Log into mySunLife.ca or use the my Sun Life mobile app to manage your benefits online, make claims and name a beneficiary.
You will need to set up a new account the first time that you log in. Once you set up your account, be sure to remember your username and password for future use.
Download "How to Register Online" (PDF)Setting up your beneficiaries:
Beneficiaries for group life benefits must be designated through the mySunLife.ca website. Make sure to review your beneficiary information regularly, and update through mySunLife.ca if there are any changes.
Download "How to Name a Beneficiary" (PDF)Make a Claim
Online Claims
Online claims are quick and easy, and you may receive a response to your claim within as little as 24 hours.
Log in to mySunLife.ca to submit an online claim.
Paper Claims
Sun Life Financial also accepts paper claims. Visit the Forms section of the Sun Life website, where you can find updated forms for dental claims and general claims.
Benefits Information Sheets
Further information about your benefits can be found below. The below information sheets and documents are available in downloadable PDF format.
Health and Medical
Student Dependents
- Coverage for Overage Students and Post-Secondary School Needs Proof of Coverage
- Students Studying Abroad Insurance Extension
- Consent to Release Personal Information