Description:

Business communication is all about strategy. It is essential to know how to develop business communication to achieve a specific purpose and, at the same time, meet the needs of the sender and receiver. Through the study of short business messages, this course will introduce techniques and strategies to present your ideas effectively, request and provide information, deliver negative news, and persuade your audience. The workplace also requires interpersonal and teamwork skills. You will develop these skills through participating in group activities and authoring group project(s).