Support Services

If you are in a crisis situation, call 911 or go to the nearest hospital immediately.


Connect with NC’s Sexual Violence Prevention and Response Coordinator (SVPRC):
If you have experienced sexual or gender-based violence, abuse of any form, or feel unsafe in a relationship, you can speak with the Sexual Violence Prevention and Response Coordinator (SVPRC). The SVPRC responds to disclosures and reports of incidents related to sexual and gender-based violence and offers safe, inclusive and non-judgmental support. The SVPRC can explain options such as reporting to the police or making a formal report through the College, and help create a safety plan with you. The SVPRC can also speak with you about additional support that may be needed (ie housing services, legal assistance, and counselling/therapy options in the community).

Please contact the SVPRC at [email protected] to schedule a meeting.
Please note the SVPRC works Mondays – Fridays, 8:30am – 4:30pm. If you need immediate support, consider using one of the off-campus services listed below.


On Campus Support Services

Campus Safety

Visit the Campus Safety office if you have any safety concerns or to access the Work Alone Program (escort to your vehicle, student residence or bus stop on-campus).

  • Email: [email protected]
  • Phone: 905-735-2211, ext. 6999
  • Location: Welland Campus: S101; Niagara-on-the-Lake Campus: N102B
  • Hours: 24 hours a day, 7 days a week, 365 days a year

Student Rights and Responsibilities Office

If you would like assistance with accessing supports, requesting accommodations, reporting to police and/or to make a sexual and/or gender-based violence complaint (informal or formal), please contact:

  • Email: [email protected]
  • Phone: 905-735-2211 ext. 4360
  • Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m.

If you would like to file a formal complaint, please contact:

Student Health, Wellness and Accessibility Services

Visit this office if you would like to see a Counsellor or Registered Nurse regarding academic accommodations, crisis intervention, mental health & wellness and sexual health.

  • Email: [email protected]
  • Phone: Welland Campus: 905-735-2211 ext. 7778; Niagara-on-the Lake Campus: 905-641-2252, ext. 4409
  • Location: Welland Campus: AH125; Niagara-on-the-Lake Campus: W102
  • Hours: Monday to Friday: 8:30 a.m. – 4:30 p.m. Evening appointments available.

Download the NC Mobile Safety App

Screenshot of the safety appFeatures quick access to Campus Safety, Niagara Regional Police and Niagara Sexual Assault Centre. You can also use the app to contact the Student Rights & Responsibilities Office to file a complaint. The app allows you to easily send your on-campus location and a photo to Campus Safety with the tap of a button. Also included is a personal safety toolbox with a flashlight, loud alarm, campus maps and on-campus support services.


Download this App from Google Play

Download this app for iPhone


Off-Campus Support Services

Assaulted Women’s Helpline (200+ Languages)

  • Phone: 1-866-863-0511
  • TTY: 1-866-863-7868
  • Hours: 24/7

Birchway Niagara

  • Phone: 905-356-5800 (call or text)
  • Hours: 24/7

Distress Centre

  • Phone: 905-688-3711
  • Hours: 24/7

COAST Niagara

  • Phone: 1-866-550-5205
  • Hours: 24/7

Fem’aide (en français)

  • Phone: 1-877-336-2433
  • TTY: 1-866-860-7082
  • Hours: 24/7

Gillian’s Place

  • Phone: 905-684-8331 (call or text)
  • Hours: 24/7

Good2Talk

  • Phone: 1-866-925-5454
  • Hours: 24/7

Hope for Wellness Helpline

  • Phone: 1-855-242-3310
  • Hours: 24/7

Both telephone and online chat services are available in English and French. Telephone support is also available upon request in Cree; Ojibway (Anishinaabemowin); Inuktitut


Human Trafficking Hotline

  • Phone: 1-833-900-1010
  • Hours: 24/7


Keep Me Safe Morneau Shepell logo

keep.meSAFE Student Support Program

Call. Chat. Anytime. Anywhere. keep.meSAFE connects students with free, confidential emotional health and wellbeing support conveniently available 24/7 via the app, telephone and web. Instant access at no additional charge for students enrolled in schools that have signed up for keep.meSAFE.

Download the free My SSP App

Search My SSP on either the Apple App Store or Google Play Store and download the app. Complete your profile so you can browse health and wellness support services on the go, start a live chat or call with a counsellor – anytime, anywhere!


Legal Aid Ontario

  • Phone: 1-800-668-8258
  • Hours: Monday – Friday from 8:00 a.m. – 5:00 p.m.

LGBT Youth Line

  • Phone: 1-800-268-9688 or text 647-694-4275
  • Hours: Sunday – Friday from 4:00 p.m. – 9:30 p.m.

Men’s Counselling

  • Phone: Call 211 and ask for Men’s Counselling Link
  • Hours: 24/7

Niagara Regional Police

  • Emergency Phone: Call 911
  • Non-Emergency Phone: 905-688-4111
  • Hours: 24/7

Niagara Sexual Assault Centre

  • Phone: 905-682-4584
  • Location: 43 Church Street, Suite 503, St. Catharines, Ontario
  • Hours: 24/7

Quest Community Health Centre

  • Phone: 905-688-2558
  • Hours: Monday – Friday from 8:30 a.m. – 4:30 p.m.

Rainbow Health

  • Phone: 905-356-4222
  • Hours: Appointment Required

South Asian Legal Clinic of Ontario

  • Phone: 1-416-487-6371
  • Hours: Monday- Friday- 9:30 a.m – 5:00 p.m

St. Catharines General Hospital Sexual Assault Domestic Violence Treatment Program

  • Phone: 905-378-4647, ext. 45300
  • Location: St. Catharines General Hospital, 1200 Fourth Avenue, St. Catharines, Ontario
  • Hours: 24/7

Support Services for Male Survivors of Sexual Abuse

  • Phone: 1-866-887-0015
  • Hours: 24/7

Talk4Healing Helpline (Culturally grounded for Indigenous women in 14 languages)

  • Phone: 1-855-554-4325
  • Hours: 24/7

Trans Lifeline Hotline

  • Phone: 1-877-330-6366
  • Hours: 24/7

Victim Services Niagara

  • Phone: 905-682-2626
  • Location: 68 Church St., St. Catharines, Ontario
  • Hours: 24/7

Victim Support Line

  • Phone: 1-888-579-2888
  • Hours: 24/7

Sexual Assault Centres in Ontario

Region in Ontario Sexual Assault Centre 24-hr Crisis Line Office Phone
Algoma (Sault Ste- Marie) Women in Crisis Algoma 1-877-759-1230 705-759-1230
Belleville-Quinte Sexual Assault Centre for Quinte & District 1-877-544-6424 613-967-6300
Brant Sexual Assault Centre of Brant 519-751-3471 519-751-1164
Bruce County Women’s House Serving Bruce and Grey: Sexual Assault Services 1-866-578-5566 519-372-1113
Chatham-Kent Chatham-Kent Sexual Assault Crisis Centre 519-354-8688 519-354-8908
Cornwall Sexual Assault Support Services for Women, Cornwall
  • English: 613-932-1603
  • French: 613-932-1705
613-932-1755
East Algoma (Elliot Lake) Counselling Centre of East Algoma 1-800-721-0077 705-848-2585
Guelph-Wellington Guelph-Wellington Women in Crisis
  • 519-836-5710
  • 1-800-265-7233
519-836-1110
Halton (Oakville) Sexual Assault & Violence Intervention Services of Halton 905-875-1555 906-825-3622
Hamilton Sexual Assault Centre Hamilton & Area (SACHA) 905-525-4162 905-525-4573
Kawartha (Peterborough & Area) Kawartha Sexual Assault Centre 705-741-0260 705-748-5901
Kenora Kenora Sexual Assault Centre
  • 807-468-7233
  • 1-800-565-6161
807-468-7958
Kingston Sexual Assault Centre Kingston
  • 613-544-6424
  • 1-877-544-6424
613-545-0762
London-Middlesex Sexual Assault Centre London
  • 519-438-2272
  • 1-877-529-2272
519-439-0844
Muskoka Athena’s Sexual Assault Counselling & Advocacy Centre
  • 705-737-2008
  • 1-800-987-0799
705-737-2884
Niagara Niagara Region Sexual Assault Centre 905-682-4584 905-682-7258
Nipissing Amelia Rising Sexual Assault Centre of Nipissing 705-476-3355 705-840-2403
Oshawa-Durham Oshawa-Durham Rape Crisis Centre 905-668-9200 905-444-9672
Ottawa SASC Sexual Assault Support Centre of Ottawa 613-234-2266 613-725-2160
Ottawa RCC Ottawa Rape Crisis Centre 613-562-2333 613-562-2334
Peel Hope 24/7: Sexual Assault Centre of Peel 1-800-810-0180 905-792-0821
Renfrew Women’s Sexual Assault Centre of Renfrew County 1-800-663-3060 613-735-5551
Sarnia-Lambton Sexual Assault Survivors’ Centre Sarnia-Lambton 519-337-3320 519-337-3154
Sudbury Voices for Women Sudbury Sexual Assault Centre 705-523-7100 ext- 2647
Thunder Bay Thunder Bay Sexual Abuse & Sexual Assault Counselling & Crisis Centre 807-344-4502 807-345-0894
Timmins Timmins and Area Women in Crisis 1-877-268-8380 705-268-8381
Toronto Multicultural Women Against Rape/Toronto Rape Crisis Centre 416-597-8808 416-597-1171
Waterloo Sexual Assault Support Centre of Waterloo Region 519-741-8633 519-571-0121
Windsor-Essex Sexual Assault Crisis Centre of Essex County 519-253-9667 519-253-3100
York Women’s Support Network of York Region
  • 1-800-263-6734
  • 905-895-7313
905-895-3646