Technical Support

Niagara College ITS provides technical support to students, staff and faculty. Technical support ranges from assistance with wireless devices, to help with email accounts.

Get Technical Support

Visit Information Technology Services for news updates, alerts, hours of operation, video tutorials, remote assistance and much more.

3 Easy Support Options
  1. Search our Self Help Articles for quick answers to your questions.
  2. IT Service Desk options:
    • PHONE: Contact the IT Service Desk at 905-735-2211 extension 7642.
    • IN PERSON: For hands on IT Technical Service, visit us in the Welland or Niagara-on-the-Lake Campus Libraries.
  3. Submit a Service Request Ticket.

Get Service – Fast!

Having trouble with a public computer, printing, or network problems? Lab Monitors are on duty in most computer labs and some study areas to provide technical support. More information about open access computer labs and wifi can be found here.

Students: tech savvy? Join our support team

Students Who Advance Technology (SWAT) is a team of students who valuable experience in a business environment while assisting their peers to achieve success, using technology in their coursework, homework and assisting faculty and staff of the college to use technology effectively. SWAT members provide Help Desk, Hardware, and Lab Monitor support. SWAT positions are paid, providing on campus work for tech savvy students.

How to join SWAT