Showing details for ADMN1009 C in the 2018 Winter term. View another term
Professionalism in the Medical Office
You will examine the professional role of the medical office assistant and the roles of the various professionals who make up the medical office team. Successful communication techniques, human relation skills, client service, workplace safety, ethical/legal responsibilities, the variety of medical settings, and other aspects of professionalism in the medical office will be studied in this course. The changing complexity and diversity of the modern medical practice will be examined and you will explore the attitudes, values, and beliefs of a variety of clients from different cultural, generational, and religious backgrounds.
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