We will attempt to respond to your email or voice mail requests within 24 hours during normal business hours Monday to Friday 8:30 a.m. to 4:30 p.m.
Please note that there will be no support during Holiday closures. Please refer to the Academic Calendar for holiday closures and other key dates.
Help by Email
Please email firstname.lastname@example.org. Be sure to include your name, student number, phone number, and a detailed explanation of your problem. In most cases we will respond by email, but will phone you if necessary.
Help by Phone
Call 905-735-2211 or 905-641-2252 and dial the extension below.
- Welland programs: Extension 7564
- Niagara-on-the-Lake programs: Extension 7426
During peak times we may not be able to answer the phone, but voice mail is available. Please include your name, student number, phone number and a detailed explanation of your problem. If you have already sent an email message, please do not leave a voice message.