Message from Adam Dusome, registrar:
The construction to the newly renovated Enrolment Services office is largely complete. Our Integrated Services model has been in effect since the transition into our new space in February 2018. Within this new model is a consolidation of service counters, self-service areas and print stations, and further enhancements to our online environment for students to access services and information 24-7.
With regards to physical changes, Financial Aid, Student Accounts, Admissions and Registration and Records are now operating from SE105/SE106, Welland Campus. Our Scheduling and Records and Reporting office is now within Secord, located in SE104.
Branding
We are continuing our ongoing work with all College stakeholders to further implement the transition and rebranding to our new Enrolment Services title. The division name reflects the services we provide, all related to and supporting enrolment – departments or services such as admissions, registration, financial aid, student payments, records, online services, scheduling, convocation, etc. We will continue to replace our former titles (Office of the Registrar, Enrolment and Registration Services) in all College websites, publications, and in policy documents with Enrolment Services.
Staffing
We have had a number of transitions and appointments since April to share as we begin the new academic year.
Please join me in congratulating Karishma Sumanthi and Krista Woodhouse as they assume new roles as Financial Aid Advisors in Enrolment Services.
Karishma has worked in the department for a number of years in a variety of part-time, full-time, and appendix D roles at both campus locations in registration, financial aid, and most recently in admissions. Karishma has previously supported financial aid during a leave, so will be returning to familiar territory. Krista is also no stranger to Enrolment Services having worked in the department for a number of years prior to the reorganization moving recruitment to marketing, and we are very happy to welcome her back in this new Financial Aid capacity. Karishma is located in Welland and Krista is located in NOTL.
I am also pleased to announce Eliza Lister was the successful candidate for the resulting admissions advisor vacancy at NOTL. Eliza has been with Enrolment Services as a registration assistant/enrolment services associate and, more recently, on a secondment as an enrolment and graduate advisor.
Nicole Kennedy is the successful candidate for the enrolment services associate position vacated at NOTL. Nicole is also no stranger to the College and department having worked at both campus locations in a similar capacity part-time.
Melissa Plamondon is the successful candidate for our business analyst – SIS and user support position recently vacated by Adam Amirault who left to pursue further education. Melissa has worked in a variety of roles in CFWI, administrative assistant, and curriculum specialist along with secondments to business analyst projects both in Enrolment Services and International.
In addition, we have a number of new part-time staf members who have recently joined our team in the last year, and both full -and part-time staff taking on new responsibilities in secondment and project opportunities. Their contributions are essential to maintaining our service levels. Please join me in congratulating everyone as we head into an exciting time at the College and in the division.
Start-up message
To avoid congestion, ID card services will be located in the Learning Commons at Welland Campus near the Library entrance. At NOTL, these services will once again be located in the SAC commons area of the Student Commons. NCSAC will also be assisting us with ID card distribution. We appreciate the support of the Library team and SAC staff and executive assisting at this busy time of year.
Extended hours
Enrolment Services will have extended hours from 8 a.m. to 6 p.m, Tuesday, September 4 to Thursday, Sept 6; and again Monday, September 10 to Thursday, September 13 at both Welland and NOTL campus operations.
