NC wins Campus Labs All Star Award


Niagara College reaches for the stars when it comes to ensuring student success; consequently, it has also achieved them.

On December 1, Campus Labs announced NC an All Star Winner as part of its 2017 annual awards program. The award recognized NC’s creation of a strong student success network and data-driven approach to student retention, by adopting Campus Labs Beacon and Engage system at an advanced level.

NC was among five institutions that was named a 2017 All Star Winner, achieving outstanding results and sustainable success utilizing Campus Labs.

“NC was chosen from among more than 1,100 member campuses worldwide,” said Katie Felton, senior consultant, campus success at Campus Labs. “NC’s programming for early intervention and student success reflects a holistic use of student data that reinforces campus-wide collaboration and a forward-thinking approach to retention and success.”

The College’s Academic Advising team began working with Beacon in fall 2015. The system allows the team to manage caseloads, analyze data, and develop targeted intervention programming effectively. It also provides an online appointment booking option, making it easier for students to schedule time with an academic advisor.

“Our advising team is very excited by this award as it recognizes how far we have advanced in only two years,” said Dina Fox, manager, Student Engagement, Academic Advisement and Career Services, Student Services. “Implementing the Beacon platform has benefited our students and resulted in more collaborative work across Niagara College. We have a greater ability to track student activities and collect data so that we can better support our students and assist those who are struggling.”

Recognizing that early intervention is often the key to student retention, Fox noted that Beacon has played an integral role in the College’s academic advising protocols.

“With a stronger focus on integrating services and new support programs, we are poised to facilitate our students’ success.” she said.

As part of the award, NC will receive a $1,000 grant to contribute to advancing the successful adoption and impact of the Campus Labs platform.

NC was among five institutions that was named an All Star Winner, achieving outstanding results and sustainable success utilizing Campus Labs. There were 20 honorees for the 2017 Campus Labs Awards. The Campus Labs Awards program showcases the improvement and innovation found across all its 1,100 member campuses.


How does it work?

At the beginning of each new term, students entering their first year of a program are invited to complete a Student Strengths Inventory questionnaire, which includes a range of questions on personality and motivational habits and attitudes that facilitate functioning well in school. Based on their results, advisors are able to immediately determine the level of intervention the student will receive – targeted, passive or none at all. The strategy not only allows advisors to decrease the amount of time spent on mass outreach, it allows for targeted plans for advisor outreach, and enables earlier and more effective forms of intervention.

Using the results, advisors link students directly to student services on campus that offer programming to support areas they may be lacking. For example, students who score low on educational commitment and social comfort are automatically recommended to the Peer Mentoring program; while students who score low on academic self efficacy, academic engagement, education commitment, resiliency and social comfort are recommended to participate in the First Year Experience program offered by the Student Transition portfolio in the Centre for Student Engagement and Leadership. Other referrals include Peer Tutoring and Academic Drop-In Sessions at the Library and Learning Commons.

The robust nature of the SSI results has led to the growth of early intervention programming and student success programming within the advising department as well as through campus partnerships.

Two consecutive wins

This isn’t NC’s first award from Campus Labs. In 2016, the College was one of seven postsecondary institutions across North America honoured with a Campus Labs Student Engagement Award. NC won the CollegiateLink Campus of the Year Award, which recognized an outstanding campus utilizing one of its student engagement platforms – CollegiateLink or OrgSync – to its full potential and its integration into multiple areas of the campus.

NC wins Campus of the Year Award | Niagara College

Based in Buffalo, N.Y., Campus Labs is an education technology provider that serves more than 1,100 member campuses in the United States and Canada. Visit



Share this article