About this program

  • Credential Awarded: 1 Year Graduate Certificate
  • Campus: Niagara-on-the-Lake
  • Code: 0461 P0461
  • Delivery Length: 1 Year
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Overview

Are you a dedicated service professional eager to advance your managerial and leadership abilities in hospitality and tourism?

Our Graduate Certificate in Hospitality Management is designed to enhance your practical skills and industry knowledge, preparing you for mid-level management roles in Canada and around the world. Gain specialized training that empowers you to confidently step into more senior positions, driving operational excellence and elevating guest experiences in the fast-growing global hospitality and tourism sectors.

Highlights
  • Gain managerial, communication and leadership skills critical to your success.

  • The 125-acre Daniel J. Patterson Campus in Niagara-on-the-Lake is located in the heart of Canada’s premier hospitality and tourism industry.

  • Strong focus on developing leadership through technology and teamwork with industry-driven learning experiences.

  • Gain hands-on learning through restaurant operation simulations, capstone projects and field trips.

Career Opportunities
  • Assistant manager or supervisor
  • Event coordinator
  • Front office manager
  • Food and beverage supervisor
  • Guest relations manager
  • Operations coordinator
  • Sales and marketing coordinator
  • Tourism and attractions services manager
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Courses

Term one (2026 Fall)
Code Course Name Credits
HOTL9308 Best Practices of Accounting Principles in Hospitality and Tourism 3
HOTL9608 Accommodations Management 3
HOTL9610 Human Resource Management for the Hospitality and Tourism Industry 3
TOUR9144 International Niche Tourism 3
TOUR9620 Hospitality and Tourism Marketing 3
HOTL9760 Hospitality Operations and Risk Management 3
Term two (2027 Winter)
Code Course Name Credits
HOTL9120 Food and Beverage Service Management 3
TOUR9610 Sustainable Tourism Destination Development 3
HOTL9880 Entrepreneurship/Intrapreneurship in Hospitality and Tourism 3
HOTL9195 Revenue and Strategic Management 3
HOTL9790 Operations Finance and Technology 3
EVMT9690 Event and Attraction Management 3
Learning Outcomes Term: 1264
  1. Evaluate global tourism trends and issues, and the interdependent relationships of the broader tourism industry sectors.

  2. Apply principles of human resource management and relevant legislation to contribute to a positive and effective work environment.

  3. Demonstrate respect for diversity and global perspectives as a member of cross-functional, intercultural, and multidisciplinary teams.

  4. Deliver outstanding guest services in a manner that overcomes barriers and exceeds guest expectations in a variety of hospitality and tourism settings.

  5. Measure the effectiveness of operations to inform strategic development using appropriate tools and technologies.

  6. Promote and sell products, services, and experiences using effective marketing and sales strategies.

  7. Interpret financial reports and communicate findings to assist in intermediate and long-term decision-making.

  8. Apply accounting principles (basic accounting, budgeting, and cost control) to support the effective management, health and profitability of a hospitality enterprise.

  9. Support and maintain efficient, safe and accessible operations through compliance with government legislation, regulations, and risk management principles.

  10. Apply entrepreneurial strategies to identify and respond to local and global opportunities in the hospitality and tourism industry.

  11. Promote corporate social responsibility, environmental sustainability, and ethics principles in the delivery of products, services and guest experiences.

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Admission Requirements

  • Ontario College Diploma (or equivalent) or Bachelor’s Degree and
  • Proof of English proficiency
Selection and Ranking

Testing or other supplemental evaluation may be required.

Learn more about admission decisions.

Note

Most private college courses and/or credentials are not acceptable as admission requirements for Niagara College programs.

Please contact the Admissions office at [email protected] for assistance.

Computer Requirements

Students are responsible for ensuring that they have a Microsoft Windows-based desktop or laptop that meets or exceeds the following general requirements:

  • A desktop or laptop running on an updated Microsoft Windows operating system (Windows 11 recommended).
  • Minimum 256GB SSD storage and 8 GB memory (note that 16 GB memory is strongly recommended).
  • An integrated or peripheral video camera, microphone, and speaker system.
  • Reliable internet connectivity with Broadband capabilities. A minimum download speed of 10 – 50 Mbps is recommended.

Niagara College may not be able to provide support for systems different than the above specifications as provided software may not operate properly. Academic software for your courses will be made available for download and remote use. Access will also be provided to remote high performance computer labs if software downloads are not feasible.

Note: We do not provide support for Chromebooks or Apple products. (learn more)

Computer/technology requirements may be subject to change without notice.

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Availability

Domestic Applicants Apply
International Applicants Apply
Legendfor intake status table
Open

Accepting applications

Waitlisted

Eligible applications will be placed on a waiting list

Closed

Not accepting applications

Suspended

No longer offered this term

The College reserves the right to cancel or make changes to any course or program, fee, procedure, or campus location at any time.

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Pathways

Explore your pathway options What are pathways? for the Hospitality and Tourism Management program below.

  • From NC to
    University Canada West Master of Business Administration Canada
  • From NC to
    University of Niagara Falls Canada (UNF) Master of Management Canada
Did you know?

Applicants with previous postsecondary education will be assessed for transfer credits upon receipt of an official transcript from their previous institution. There is no fee for this service.

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Tuition

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