About this program

  • Credential Awarded: 1 Year Certificate
  • Campus: Niagara-on-the-Lake
  • Code: 0431 P0431
  • Delivery Length: 1 Year
Apply Now Connect With Us Book a Tour or Info Session

Overview

Are you process-oriented and interested in a career where you can maintain a high administrative standard within an organization?

As a graduate of the Office Administration – General program, you have the technical and administrative skills required to be a successful administrator in today’s fast-paced business environment.

Highlights
  • Highly regarded curriculum meets current industry needs.

  • Comprehensive computer training prepares students for the Microsoft Application Specialist certification.

  • Simulated in-course office projects enable you to gain market-ready experience and administrative knowledge.

Career Opportunities
  • Administrative assistant
  • Customer service representative
  • Front desk coordinator
  • Office assistant
  • Receptionist
Back to Top

Courses

Term one (2025 Fall)
Code Course Name Credits
ADMN1120 Administrative Skills and Procedures I 3
CAPA1142 Presentation Skills 3
CAPA1120 Electronic Data Management 3
ADMN1115 Keyboarding Essentials 3
CAPA1150 Word Processing I 3
ADMN1101 Workplace Preparation 2
MATH1107 Mathematics 3
Term two (2026 Winter)
Code Course Name Credits
ACCT1215 Bookkeeping 3
ADMN1230 Administrative Skills and Procedures II 3
CAPA1197 Spreadsheets I 3
CAPA1250 Word Processing II 4
COMM1110 Writing Fundamentals 3
SOCL1430 Equity, Diversity and Inclusion in Canada 3
Learning Outcomes Term: 1254
  1. conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics

  2. schedule and coordinate tasks, within specific deadlines and according to set priorities.

  3. receive, process and distribute communications in the workplace to assist the flow of information.

  4. operate and provide support related to the use of office equipment and technologies.

  5. locate, file and retrieve documents and records from a variety of electronic and paper sources to support daily office operations.

  6. record basic financial information using established document formats, procedures and accounting software.

  7. produce routine business documents using available technologies and established standards and formats.

  8. use interpersonal and client service skills to respond to diversity and to support the vision and mission of the organization.

  9. compile resources as well as services to prepare summary reports.

  10. select and use information technologies to support communication with internal and external stakeholders.

  11. assist in the organization and coordination of meetings and travel arrangements.

Back to Top

Admission Requirements

Ontario Secondary School Diploma (OSSD), or equivalent including the following required course(s):
  • English – any Grade 12 (C) or (U), or equivalent
Recommended Courses and/or Skills:

These courses and skills may help you succeed academically in this program, but they are not required for admission.

  • Mathematics – any Grade 11 (C), (U), or (M)
Selection and Ranking

Applications are evaluated based on the published admission requirements. When the applicant provides proof of meeting the requirements, an offer of admission can be issued, provided space is available in the program.

Learn more about admission decisions.

Computer Requirements

Students are responsible for ensuring that they have a Microsoft Windows-based desktop or laptop that meets or exceeds the following general requirements:

  • A desktop or laptop running on an updated Microsoft Windows operating system (Windows 11 recommended).
  • Minimum 256GB SSD storage and 8 GB memory (note that 16 GB memory is strongly recommended).
  • An integrated or peripheral video camera, microphone, and speaker system.
  • Reliable internet connectivity with Broadband capabilities. A minimum download speed of 10 – 50 Mbps is recommended.

Niagara College may not be able to provide support for systems different than the above specifications as provided software may not operate properly. Academic software for your courses will be made available for download and remote use. Access will also be provided to remote high performance computer labs if software downloads are not feasible.

Note: We do not provide support for Chromebooks or Apple products. (learn more)

Computer/technology requirements may be subject to change without notice.

Back to Top

Availability

Domestic Applicants Apply
International Applicants Apply
Legendfor intake status table
Open

Accepting applications

Waitlisted

Eligible applications will be placed on a waiting list

Closed

Not accepting applications

Suspended

No longer offered this term

The College reserves the right to cancel or make changes to any course or program, fee, procedure, or campus location at any time.

Back to Top

Pathways

Explore your pathway options What are pathways? for the Office Administration – General program below.

Did you know?

Applicants with previous postsecondary education will be assessed for transfer credits upon receipt of an official transcript from their previous institution. There is no fee for this service.

Back to Top

Tuition

Back to Top

Through the Office Administration General program at Niagara College I have gained great customer service and office skills. I feel that Niagara College and its staff have prepared me well for my job, and have given me the knowledge and confidence I need for the workplace.

Ashley Skea, program graduate
Back to Top

Personalize your Niagara College experience in 60 seconds!

Create Your Custom Viewbook