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Showing details for SMNR1852 C in the 2017 Fall term. View another term

New Manager's Toolkit: Sharpening Your Communication Skills

Course Code: SMNR1852C

An exploration of communication concepts to help you manage and express your feelings and judgment skillfully; examine assumptions and avoid 'jumping to conclusions'; give and receive useful feedback; delegate using empowerment, and employ empathetic listening skills.



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