Urgent Alert Notice

Notice: Scheduled Website Interruption

The niagaracollege.ca website will not be available from 2 p.m. to 5 p.m. EST on July 24 to accommodate important updates to our search tool.

Main Navigation Starts Here Skip to Content
Page Content Starts Here

Showing details for MGMT1055 P in the 2017 Fall term. View another term

Dispute Resolution

Course Code: MGMT1055P
Credits: 4

This course surveys the major methods currently in use by organizations for resolving disputes by situating alternative dispute resolution in its historical, social and legal context. Various ADR techniques will be examined and compared, and participants will be provided with an overview of ADR mechanisms, their advantages and disadvantages, and recognize the appropriate situations in which to apply them. Special emphasis is placed on developing mediation skills. Critical issues such as getting parties to the table, ethical issues of the mediation process, power imbalances, the appropriateness of mediation and issues of culture, race and gender are addressed. Technical aspects of the mediation process are covered. Negotiation models and the practical techniques necessary to negotiate effectively are also covered. Participants also examine a range of formal and informal dispute resolution models currently in use by organizations.



This course has prerequisite(s) (What's this?)

On-Line Classes

Class Class Starts Price Show Details Registration Information
1484 September 12, 2017 $537.08 Details Register Now
Want to stay up-to-date with Part-Time Studies?

Sign up for our email newsletter to receive Part-Time Studies updates right to your inbox.

To perform a new search fill out the options below and then click the Search button.

Search Options:

By Interest
By Class Location
By Time of Class
New Courses

Selected Filters:

Registration Information

Top
 

Part-Time Studies