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College Key Performance Indicators

Overview
The Ministry of Training, Colleges and Universities instituted a system of performance measures for its colleges in 1999. The measures are called Key Performance Indicators, or KPIs.

In the past, Niagara College has consistently monitored how well it was providing programs and services for its various student and client groups, and planned its investments accordingly.

Niagara College also tracks Graduate Outcomes By Program, providing information on employment opportunities and potential salaries.

KPIs add several new features to the feedback methods we have used in the past. KPIs are:

  • System-wide - all colleges use the same indicators and methodologies for data collection, although universities use different indicators or compile their data in a different manner
  • Government mandated
  • Auditable
  • Updated annually

Five Key Performance Indicators
The following list represents the five KPIs:

  1. Graduate employment
  2. Graduate satisfaction
  3. Employer satisfaction
  4. Student satisfaction
  5. Graduation rate (student success)

The first four KPIs are measured through independent surveys of students, graduates and employers. The fifth KPI is measured by data provided by the college on the percentage of entering students who graduate within a timeframe determined by the Ministry.

Overall KPI Results

NIAGARA COLLEGE KPI RESULTS AT A GLANCE

KPI

Student Satisfaction

2010

83.1%

2009

85.2%

2008

86.1%

2007

87.2%

2006

86.4%

2005

86.3%

2004

85.2%

 

KPI

Graduate Employment

Graduate Satisfaction

Employer Satisfaction

Graduation Rates

2010

86.2%

79.0%

93.2%

65.8%

2009

88.9%

80.7%

94.8%

65.2%

2008

91.5%

81.4%

93.2%

65.5%

2007

91.0%

80.7%

93.5%

60.6%

2006

90.4%

82.5%

94.2%

57.0%

2005

90.1%

80.5%

89.9%

60.4%

2004

88.0%

79.7%

94.3%

55.4%

 

Information detailing the current KPI results is available from the Colleges Ontario web site at collegesontario.org

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Key Performance Indicators - Results Data

Graduate Outcomes By Program

The Graduate Outcomes provide information by program on the graduation rate, graduate employment rate and salary information. This information is available for viewing in Adobe Acrobat Format.

OSAP Performance Indicators

OSAP Performance Indicators contain the key performance indicator results for graduation rate, employment rate and OSAP default rate, by college program for the past three years. The approved program sequence (APS) number is assigned to each approved program by the Ministry of Training, Colleges and Universities.

» View OSAP Performance Indicators

Contact Information

Charmaine Kissmann
Email: ckissmann@niagaracollege.ca
Ext. 4039
Phone: 905-735-2211 (Welland) / 905-641-2252 (St. Catharines)
905-374-7454 (Niagara Falls) / 905-563-3254 (Grimsby)

Complete KPI data can be obtained from the Colleges Ontario web site at www.collegesontario.org

 

Niagara College is one of 24 Ontario Colleges of Applied Arts and Technology established under the Ministry of Training, Colleges and Universities Act. It is subject to the regulations set by the Government of Ontario.
Niagara College Canada
Southern Ontario (Niagara Region), Canada
General Enquiries (InfoCentre)
Phone: 905‑735‑2211, ext. 7559   Fax: 905‑736‑6000
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