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College Key Performance Indicators

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Overview
The Ministry of Training, Colleges and Universities instituted a system of performance measures for its colleges in 1999. The measures are called Key Performance Indicators, or KPIs.

In the past, Niagara College has consistently monitored how well it was providing programs and services for its various student and client groups, and planned its investments accordingly.

Results Data

At a Glance Results

Grad Outcomes by Program

OSAP Performance Indicators

Niagara College also tracks Graduate Outcomes By Program, providing information on employment opportunities and potential salaries.

KPIs add several new features to the feedback methods we have used in the past. KPIs are:

System-wide - all colleges use the same indicators and methodologies for data collection, although universities use different indicators or compile their data in a different manner
Government mandated
Auditable
Updated annually

What Students Are Saying

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Five Key Performance Indicators
The following list represents the five KPIs:

Graduate employment
Graduate satisfaction
Employer satisfaction
Student satisfaction
Graduation rate (student success)

The first four KPIs are measured through independent surveys of students, graduates and employers. The fifth KPI is measured by data provided by the college on the percentage of entering students who graduate within a timeframe determined by the Ministry.

Overall KPI Results

NIAGARA COLLEGE KPI RESULTS AT A GLANCE
KPI	Student Satisfaction
2009	85.2%
2008	86.1%
2007	87.2%
2006	86.4%
2005	86.3%
2004	85.2%

KPI	Graduate Employment	Graduate Satisfaction	Employer Satisfaction	Graduation Rates
2009	88.9%	80.7%	94.8%	65.2%
2008	91.5%	81.4%	93.2%	65.5%
2007	91.0%	80.7%	93.5%	60.6%
2006	90.4%	82.5%	94.2%	57.0%
2005	90.1%	80.5%	89.9%	60.4%
2004	88.0%	79.7%	94.3%	55.4%

Information detailing the current KPI results is available from the Colleges Ontario web site at collegesontario.org Viewing PDF Documents requires Adobe Acrobat Reader Plugin Download Acrobat Plugin Now

Graduate Outcomes By Program

The Graduate Outcomes provide information by program on the graduation rate, graduate employment rate and salary information. This information is available for viewing in Adobe Acrobat Format.

OSAP Performance Indicators

OSAP Performance Indicators contain the key performance indicator results for graduation rate, employment rate and OSAP default rate, by college program for the past three years. The approved program sequence (APS) number is assigned to each approved program by the Ministry of Training, Colleges and Universities.

» View OSAP Performance Indicators

Contact Information

Charmaine Kissmann
Email: ckissmann@niagaracollege.ca
Ext. 4039
Phone: 905-735-2211 (Welland) / 905-641-2252 (St. Catharines)
905-374-7454 (Niagara Falls) / 905-563-3254 (Grimsby)

Complete KPI data can be obtained from the Colleges Ontario web site at www.collegesontario.org

Niagara College is one of 24 Ontario Colleges of Applied Arts and Technology established under the Ministry of Training, Colleges and Universities Act. It is subject to the regulations set by the Government of Ontario.

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