When trying to log in to MyNC using Internet Explorer 10, you may experience the “never ending loading” issue, where the page never loads. This may happen when trying to access your timetable in NICOLE.
This can be remedied by putting IE10 into “compatibility mode”. Continue reading for instructions.
- Within Internet Explorer, look for the address bar. This is where the address of the page will be.
Now, look within the address bar on the far right side. You should see an icon that looks like a piece of paper ripped in half. Click the ripped paper icon. Once clicked, the icon will turn blue.To access this option via the menu system, press ALT + T on your keyboard, and then move down to highlight the “Compatibility View” option by using your down arrow key. Press Enter.
- Hit CTRL+F5 on your keyboard to reload the page.
- Attempt to access the timetable functions within NICOLE again. If done correctly you should see the following page:
If you continue to have issues, we suggest that you download a different browser.