Contact Us

Before contacting the Service Desk, please explore our self help options. If you still require assistance, contact the Service Desk using one of the following methods:

  • Call us at 905-735-2211 extension 7642 or 905-641-2252 extension 7642
  • Visit us at the Welland Campus Library or in the NOTL Campus Library
  • Email us at (include your student number)
  • Submit a Help Desk Request
  • Connect Remotely from a college or personal computer

Hours of Operation

The IT Service Desk is available for assistance during the following hours (excluding Holidays, Scheduled and Unscheduled Closures)

Fall & Winter Terms (September – April)

Monday to Thursday: 8:00 a.m. – 10:00 p.m.
Friday: 8:00 a.m. – 4:30 p.m.

Spring & Summer Terms (May – August)

Monday to Friday: 8:00 a.m. – 4:30 p.m.