Course Details

Course Title: Spa Management

View Course Outline

Code: ESTH1111P

Admit Term: 2019 Winter 1191

Credits: 3

Description

This course will give students an opportunity to explore the key components to effectively manage a spa. An introduction to the tangible elements surrounding successful spa operations will be examined - financial management, spa design and concepts, standard operating procedures, and property management systems and software. A study of the human resources element of effective spa management will be a focal point of this course. Emphasis will be given to the interpersonal relationships and roles necessary to effectively manage, motivate and train staff as well as provide guest centered service. Successful students will have the skills, knowledge and leadership qualities to confidently take on management responsibilities in the spa industry.

The information on this page reflects course details for course ESTH1111P in the 2019 Winter term. Find details for another term.