Course Details

Course Title: Computer User Support

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Code: CTEC1907P

Admit Term: 2018 Fall 1184

Credits: 3

Description

This course deals with a wealth of topics related to the "people-side" of the computer industry. Specific topics include dealing with customers and clients, assessing requirements and needs, technical support when dealing with non-technical people, and help-desk procedures.

The information on this page reflects course details for course CTEC1907P in the 2018 Fall term. Find details for another term.