Practicum Information for Employers

Help Our Practicum Program Grow

Niagara College’s Office Administration Medical Program would like the opportunity to partner with you to provide our students with a practicum experience in a medical setting. After one year of administrative training, our students are equipped to work with your medical team to assist with your clerical needs while gaining hands-on specialized training in the field. Students would abide by the rules of your work environment and have fulfilled all of the necessary health requirements to work in a medical environment. There would be no financial cost incurred by your organization.

The student practicum is one day a week and runs concurrently with the second-year academic portion of the program.

What are our students studying?

The students in the Office Administration – Medical diploma program at Niagara College receive training in general office procedures during their first two terms. In their third term, the curriculum turns to specific ‘medical office’ processes which include; hands-on training with scheduling appointments, maintaining patient records, medical billing and transcription using medical office software simulating an office environment. Applying that in-class training in a workplace adds a dimension to the learning environment that is critical in the development of a valuable employee for you. To that end, in the student’s second year they are expected to complete 188 hours (Tuesday preferred) practicum in a health-care setting. During the practicum students will apply and develop knowledge and skills in an office environment either in the community or hospital setting.

The principle objectives of the practicum are:

  • To give the students an opportunity to apply the knowledge and skills acquired in the classroom in an office environment i.e. community or hospital setting
  • Provide the student an opportunity to learn how the organization functions
  • Allow the student to explore career choices and to allow the employers to assess potential new hires

View the curriculum to be completed prior to any practicum placement.

About the Practicum

After completing the first two terms, the students will start their Practicum experience with you. Every student is unique, so the work you assign them to do will be at your discretion and will take into consideration the student’s individual strengths and skills however, given their curriculum to date, you can expect that students will be able to do the following:

  • answer the telephone,
  • maintain inventory of medical and office supplies,
  • organize meetings and conferences,
  • administer referrals,
  • initiate quality improvement in a medical office environment,
  • special projects that might include their skills and knowledge of Word, Excel, Access and/or PowerPoint.

During the fall term, Term 3 and the winter term, Term 4, the students will be covering the remainder of the curriculum.

After completing the third term in the winter the students will start their second Practicum experience. Every student is unique so the work you assign them to do will be at your discretion and will take into consideration the student’s individual strengths and skills however, given their curriculum to date, you can expect that students will be able to perform the following:

  • scheduling appointments,
  • registering patients and managing electronic health records,
  • OHIP billing,
  • medical transcription,
  • answering the telephone,
  • maintaining inventory of medical and office supplies,
  • organizing meetings and conferences,
  • administering referrals,
  • initiating quality improvement in a medical office environment,
  • special projects that might include their skills and knowledge of Word, Excel, Access and/or PowerPoint