The Accessibility for Ontarians with Disabilities Act (AODA) is legislation that focuses on the core principles of independence, dignity, integration, and equality of opportunity for all individuals.


Under this Act, the government of Ontario has developed mandatory accessibility standards that will identify, remove, and prevent barriers for people with disabilities in key areas of daily living, and applies to both public and private sector organizations across Ontario.

The Customer Service Standard addresses the business practices and training needed to provide better customer service to people with disabilities. Other standards address information and communication, such as websites, as well as employment, transportation, and the built environment.

Accessibility Services

The Accessibility Services team is committed to equal access to education for all students.

Services are free and confidential. We provide support services and accommodations for students with permanent or temporary disabilities who are applying to or attending Niagara College.

Visit Accessibility Services

Alternative Format Requests

Any documents that are required by the Accessibility for Ontarians with Disabilities Act and its related Regulations are available upon request. Visit the Contact Us page for details about how to submit an alternative format request.